Case Study - Implementing TWI Job Instruction
Join us at this event on Thursday Nov 21, 2019 at the Woodvale Community Facility & Golf Clubhouse. Registration opens at 5:30 PM, Dinner at 6:00pm.
A year ago, Don Dinero, author and TWI Master Trainer, came to Edmonton and gave us the Job Instruction Training Seminar. In this talk I will share what we learned trying to implement TWI Job Instruction Training and Program Development in our service group over the last year.
Training within Industry (TWI) was developed during World War II. It was proven effective in thousands of industries and on millions of people. After the war it was exported to Japan and is credited as one of the foundations of TPS and Lean. TWI has many interesting concepts such:
- “Learn by doing”,
- “If the worker hasn’t learned, the instructor hasn’t taught”
- Top Management support
- The importance of coaching
- Focus on the needs of the Supervisor
- 4 Step Scientific Method
- Focus on production
For more information you can search the web.
Don Dinero’s website is:
All the original manuals can be downloaded for free from Google books:
- Training Within Industry Materials (all the bulletins and JI, JM, JR and PD)
- Training Within Industry Report, 1940-1945 (Report on the learnings)
Dave works as a manager of Control System Field Service at Spartan Controls in Edmonton.
He has 25 years’ experience in Control System sales and service across Western Canada.
Dave is passionate about service quality and how to improve it. He enjoys talking to and
learning from people who understand quality. Dave recently achieved CQE certification.
Nov 21, 2019, 5:30 pm - 8:00 pm
4540 50 Street NW, Edmonton, AB T6L 6B6
Online Price: $25 for Members, $35 for Non-Members